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Guide
to Rates and Services
Why
do I need an Answering Service? . . . . .
A telephone answering service is a vital link between
you and your customers. It helps
your business to be more responsive, more professional and better equipped to
compete in today’s tough business climate.
Often an answering service is the one vital distinction that makes
customers choose you over your competition.
The bottom line is most people will hang up when they hear voice mail
or an answering machine, but they will speak to a live operator.
Even if you only save one customer a month your service should more
than pay for itself. When you
consider the time you will save and the convenience you will enjoy, in
addition to the benefits to customer service, an answering service is an
obvious choice. Wouldn't' it be great for your company to have a (302)
Delaware exchange?
Why Use Our Choice? . . .
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After carefully
interviewing many services, we discovered that the service we selected was
dedicated to customer service that is unmatched in the tele-messaging industry. Their
operators are friendly, polite and extremely professional.
Often your clients will not even realize they are speaking to your
answering service, instead thinking the call was taken by a member of your
staff. They will customize your
account so your calls are handled to your exact specification.
Message delivery is handled in the same manner, totally customized to
fit your specific needs and preferences.
They have a wide array of answering and delivery options, and will work
with you on an ongoing basis to make sure your account is handled just right.
Another area of concern for many people is lost or incomplete messages.
Our system is completely automated, thus helping to eliminate operator
error. The system is
preprogrammed with your particular call handling preferences.
Our switch also gives the operator access to a tremendous amount of
information about your company, helping to further the appearance that your
phones are being handled by a member of your staff.
Services we offer . .
The service is a full service
tele-messaging center, with a complete range of offerings to suit your
particular needs. They will answer
your phones live, 24 hours a day, 365 days a year, in the name of your
business. To access this service
your main telephone number is forwarded to our office, and would ring at our
office when customers call your business.
You may forward your number at night, 24 hours a day, or at whatever
time suits your needs. For those
businesses that have not established a telephone number, They offer our business
number program. They will provide
you with a business phone number, answered in your name, with all the benefits
of an
answering service.
Why They don’t cost you money,
They save you money . . .
Your telephone
answering service should not be looked upon as an expense, but rather as a cost saver.
As a business you must evaluate the worth of each individual customer
or client. You then must figure
what it would cost you to lose one of these customers or clients.
In almost every business the cost of losing one client far outweighs
the cost of an
answering service, especially a quality
answering service.
If your service can save just one or two customers a month that would
have otherwise used your competition, that more than justifies the expense.
It is even more important to have a high quality service because your
chance of keeping customers or adding new ones increases.
They go to great lengths to make sure your customers are treated as you
would treat them, with respect, professionalism and courtesy.
This is critical to the success of your business. They stake our reputation on customer service.
302
(Delaware) exchange with call forwarding
Need a Delaware Exchange for your new business? We can
arrange a Delaware phone number with call forwarding service. The cost is as
follows:
Telephone Number Set-up Fee $100.00
Monthly service Fee $25.00
Per minute charge @ .29 per minute
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